About Data Deletion
Under the General Data Protection Regulation (GDPR), you have the right to request the deletion of your personal data from our systems. This is also known as the "right to erasure" or "right to be forgotten."
What Data Can Be Deleted
Upon your request, we can delete:
- Personal contact information (name, email, phone)
- Account and profile data
- Communication history
- Usage and analytics data
- Marketing preferences and history
- Any other personal data we hold about you
Data We May Need to Retain
Please note that we may be required to retain certain data for legal compliance:
- Financial records (7 years for tax purposes)
- Contract-related documents
- Data necessary for legal claims or disputes
- Data required by law enforcement
In such cases, we will delete all data not subject to retention requirements and inform you of what must be retained and why.
How to Request Data Deletion
Method 1: Email Request
Send your deletion request to:
privacy@upsellbusinessagency.com
Include:
- Your full name
- Email address associated with our services
- Specific data you want deleted (or "all data")
- Reason for deletion (optional)
Method 2: Online Form
What Happens Next
Request Received
We acknowledge your request within 48 hours
Identity Verification
We may contact you to verify your identity
Data Review
We identify all data associated with you
Deletion Process
Your data is permanently deleted from our systems
Confirmation
You receive confirmation of deletion within 30 days
Important Notes
⚠️ Warning: Data deletion is permanent and cannot be reversed. This includes:
- Loss of access to any services or accounts
- Deletion of project history and communications
- Removal from all mailing lists
- Loss of any stored preferences or settings
Alternative Options
Before requesting full deletion, consider these alternatives:
- Data Export: Request a copy of your data first
- Unsubscribe: Opt-out of marketing communications only
- Data Correction: Update incorrect information
- Restrict Processing: Limit how we use your data
Contact Us
If you have questions about data deletion or need assistance:
Data Protection Officer
Email: dpo@upsellbusinessagency.com
Privacy Team: privacy@upsellbusinessagency.com
Phone: Available upon request
Your Rights
Remember, you have the right to:
- Lodge a complaint with the Dutch Data Protection Authority
- Withdraw consent for data processing at any time
- Request information about what data we hold
- Have your data transferred to another service